The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Interpret Balanced Scorecard results
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Identify patterns of performance shown on strategy map Completed |
Evidence:
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Identify actions indicated by Balanced Scorecard results Completed |
Evidence:
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Brief team and other key stakeholders on results and seek input on actions to be taken Completed |
Evidence:
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Guide and assist team in problem solving and development of plans to implement required actions Completed |
Evidence:
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Facilitate implementation of required actions from developed plans Completed |
Evidence:
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Monitor implementation and provide assistance and/or guidance to address any problems that arise Completed |
Evidence:
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Review key performance indicators (KPIs) in the Balanced Scorecard for the organisation and work area
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Relate work area and other KPIs to strategy map and strategic objectives Completed |
Evidence:
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Review actions required by self and others to meet each KPI Completed |
Evidence:
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Compare current actions to optimal actions to achieve strategy Completed |
Evidence:
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Discuss with team and other key stakeholders to identify any modifications to KPIs which will better meet strategy Completed |
Evidence:
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Facilitate amendments to KPIs with relevant personnel Completed |
Evidence:
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Review reporting systems for Balanced Scorecard information
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Review reporting systems to identify whether required Balance Scorecard information is available Completed |
Evidence:
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Determine whether mix of operational and strategic information meets work area needs Completed |
Evidence:
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Determine whether information provided is relevant, current, meaningful and not excessive Completed |
Evidence:
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Recommend improvements to reports and reporting system to address any issues identified Completed |
Evidence:
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Discuss information needs, reporting system and proposed improvements with team and other key stakeholders Completed |
Evidence:
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Lead improvement to work area total performance
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Monitor actual performance against KPIs for desired total performance and other Balanced Scorecard information Completed |
Evidence:
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Engage team in identifying ways to improve total performance Completed |
Evidence:
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Lead processes to improve total performance Completed |
Evidence:
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Monitor and document results of improvement activities Completed |
Evidence:
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